Flight attendant. : - P
This is not at all surprising. Delta hires less than 1% of the people who apply. I certainly don't blame them for not picking me. I don't even blame them for turning me down in a form letter without ever actually talking to me. They just don't have the resources when you have so many applicants. This does make things difficult for me though.
Difficult because I don't have great direction about where to go from here. None of the positive changes I made even came up, because I didn't get that far. I can only wonder if I could have improved my resume, or answered the questions on their personality assessment better.
I created my resume with a lot of help from someone who does recruiting for a Fortune 500 company. It does highlight my technical experience. She has agreed to rework it with me to highlight customer service experience. The other thing I can do is add to it.
Adding experience as a flight attendant is one thing can do. I might have to get some experience at a smaller airline for that. A different job at Delta might be helpful too, but it wouldn't make sense to abandon my career in tech support for a job I don't want. I am keeping my eye out for tech support jobs at airlines.
The other things I can do are to become certified in safety related abilities like CPR, or learn Spanish. I have real problems with blood, but I think I'll try. Both are doable, and as before, they'd be positive changes even if I never end up becoming a flight attendant.